Privacy Policy

Introduction

LocaleLens ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our translation management platform.

Information We Collect

Personal Information

We collect the following personal information:

• Email address - Required for account creation and authentication
• Name - Optional, provided via authentication provider
• OAuth provider information - When you sign in with Google, GitHub, or other providers

Usage and Content Data

• Translation content and project data you create
• Project names and descriptions
• Team membership and collaboration data
• AI suggestion usage statistics
• API access logs and usage patterns

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information
• Session data and authentication tokens
• Page views and navigation patterns

How We Use Your Information

We use your information to:

• Provide and maintain the LocaleLens service
• Authenticate your account and manage access
• Generate AI-powered translation suggestions
• Enable team collaboration features
• Improve and optimize the service (performance, bug fixes, features)
• Communicate with you about service updates and support requests
• Enforce our Terms of Service and prevent abuse

Third-Party Service Providers

We share your data with the following trusted partners:

Data Retention

• Active accounts: Data retained indefinitely until account deletion
• Deleted accounts: 30-day soft delete period, then permanent deletion
• AI suggestion cache: 24 hours
• Server logs: 30 days

Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Data portability: Export your data in a machine-readable format
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@localelens.ai. We will respond within 30 days.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal information
• Opt-out of sale of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

Data Security

We implement security measures to protect your data:

• All data encrypted in transit (HTTPS/TLS)
• Database-level row-level security (Supabase RLS)
• Secure authentication via Clerk
• Regular security updates and monitoring
• Access controls and audit logs

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Children's Privacy (COPPA)

LocaleLens is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Do Not Track Signals

We do not currently respond to Do Not Track (DNT) browser signals. We do not track users across third-party websites.

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service. Continued use of LocaleLens after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights: